General
Air conditioning
Smoke-free property
Heating
Family rooms
Facilities for disabled guests
Non-smoking rooms
Soundproof
Elevator
Iron
Carpeted
Ironing facilities
Wake-up service/Alarm clock
Room service
Soundproof rooms
Food & Drink
Coffee house on site
Wine/Champagne (Paid)
Kids' meals (Paid)
Special diet meals (on request)
Snack bar
Bar
Restaurant
Tea/Coffee maker
Breakfast in the room
Kid-friendly buffet
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key access
Safe
24-hour security
Security alarm
Key card access
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Front Desk Services
Invoice provided
Baggage storage
Tour desk
Express check-in/out
24-hour front desk
Concierge
Accessibility
Lowered sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Visual aids (tactile signs)
Visual aids (Braille)
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Safety features
First aid kits available
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Media & Technology
Flat-screen TV
Telephone
TV
Radio
Satellite channels
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Breakfast to-go containers
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Single-room AC for guest accommodation
Cleaning Services
Daily housekeeping
Laundry (Paid)
Dry cleaning (Paid)
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Spa
Fitness center
Fitness